Privacy policy

At CaliCalled, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely by Shopify and third-party payment providers such as PayPal).
We do not store or process payment card details on our servers.

Order Information

Products purchased
Order history
Delivery details

Technical Information

Collected automatically when you visit our website:

IP address
Browser type
Device information
Cookies and tracking technologies
Pages viewed and time spent on the site

Marketing Information

If you subscribe to our emails or SMS communications:

Email preferences

Communication history

2. How We Use Your Information

We use your information to:

Process and deliver orders

Provide customer support

Send order confirmations and updates

Improve our website, products, and services

Prevent fraud and secure transactions

Send marketing communications (only with your consent)

Analyse website performance using analytics tools

3. Cookies and Tracking Technologies

We use cookies to:

Improve website functionality

Remember user preferences

Analyse site performance

Personalise your shopping experience

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect some website features.

4. Sharing Your Information

We only share your personal data with trusted third-party service providers who are necessary to operate our business, such as payment processors, shipping partners, and analytics services.

All third-party providers are GDPR-compliant and securely process your information.

We do not sell your personal data to third parties.